Designing products that solve real problems

I'm a Lead Product Designer with over 20 years of experience creating digital products that people genuinely enjoy using. I specialise in turning complex problems into simple, intuitive experiences that deliver value for both customers and businesses.

Over the course of my career I've worked with global organisations including Visa, Mastercard and Cint, as well as startups and scale-ups across fintech, payments, insurance, research and digital services. Whether I'm improving an existing product or helping shape something entirely new, my focus is always the same: understand the problem, design thoughtfully and validate with users.

I believe the best products are created collaboratively. I enjoy working closely with product managers, engineers, researchers and stakeholders throughout the design process, creating an environment where ideas can be challenged, tested and improved together. Good design isn't just about beautiful interfaces—it's about making informed decisions that solve the right problems.

Having lived and worked in the UK, the Caribbean, Sweden and Switzerland, I've had the opportunity to design for different cultures, industries and markets. Those experiences have made me adaptable, curious and comfortable navigating ambiguity while keeping users at the centre of every decision.

While much of my experience has been in financial services and fintech, I enjoy applying design thinking to any complex domain where thoughtful user experience can make a meaningful difference.

Outside of work you'll usually find me cross-country skiing, cooking or playing football.